Last Updated: [1.31.2026]

Welcome to Phone Heaven. By accessing our website https://www.phoneheavens.com/ or using our repair services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Business Information

Business Name: Phone Heaven
Website: https://www.phoneheavens.com/
Phone Number: +1 (661) 270-2232
Email: repairs@phoneheavens.com
Address:
26541 Bouquet Canyon Rd
Santa Clarita, CA 91350

Business Hours:

• Monday – Friday: 10:00 AM – 6:00 PM

• Saturday: 12:00 PM – 5:00 PM

• Sunday: Closed

2. Services

Phone Heaven provides repair services including but not limited to:

• Mobile phones

• Tablets

• Laptops & computers

• Smartwatches

• Game consoles

• Software troubleshooting

All services are subject to device condition, part availability, and technician evaluation. We reserve the right to refuse service for devices that are unsafe, counterfeit, or beyond repair.

3. Estimates & Pricing

• Repair quotes are estimates only and may change after full inspection.

• Customers will be informed and must approve any price changes before work continues.

• Prices include labor unless stated otherwise.

4. Repair Time

Repair completion times are estimates and not guaranteed. Delays may occur due to part availability, device complexity, or unforeseen technical issues. Phone Heaven is not responsible for delays outside our control.

5. Data Responsibility

• Customers are responsible for backing up all personal data before repair.

• Phone Heaven is not liable for data loss, corruption, or privacy breaches caused by repairs, software issues, or existing device conditions.

• Devices may be reset during certain repairs.

6. Warranty

• Warranty (if provided) applies only to the repaired part or service.

• Warranty does not cover accidental damage, liquid damage, misuse, or third-party repairs after service.

• Warranty terms vary by repair type and will be explained at the time of service.

7. Payments

• Full payment is required upon completion of service unless otherwise agreed.

• Devices will not be released until payment is completed.

• Accepted payment methods are displayed in-store or on the website.

8. Abandoned Devices

Devices left uncollected for 30 days after repair completion may be considered abandoned. Phone Heaven reserves the right to recycle, sell, or dispose of abandoned devices to recover repair and storage costs.

9. Website Usage

By using our website, you agree not to:

• Engage in unlawful activity

• Attempt to hack, misuse, or disrupt the website

• Copy or reproduce content without permission

All website content is the property of Phone Heaven unless otherwise stated.

10. Limitation of Liability

Phone Heaven is not responsible for:

• Indirect or consequential damages

• Loss of data or business

• Manufacturer defects or pre-existing device damage

Liability is limited to the amount paid for the repair service.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and protect your information.

12. Changes to Terms

Phone Heaven reserves the right to update these Terms & Conditions at any time. Changes become effective immediately upon posting on the website.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📞 Phone: +1 (661) 270-2232
📧 Email: repairs@phoneheavens.com
📍 Address: 26541 Bouquet Canyon Rd, Santa Clarita, CA 91350